Introduction
LetSocial ("we", "us", "our") operates letsocial.me — a product of HashCodeLab. This Privacy Policy explains how we collect, use, store, and share personal information in accordance with Indian laws and your rights as a data principal.
Applicable Laws
Our data practices are governed by the following Indian legislation:
- Information Technology Act, 2000
- IT (Reasonable Security Practices and Procedures) Rules, 2011 — SPDI Rules
- Digital Personal Data Protection Act, 2023
- Consumer Protection Act, 2019
Information We Collect
We collect only the information necessary to provide our services to you:
- Name, email address, and phone number
- Shipping and billing address for card delivery
- NFC card design data (Professional & Elite plans)
- Profile details and custom URL you create
- Support communications and ticket history
Payment Information
All payments are securely processed through our registered PayU merchant account. We do not store debit card, credit card, or any banking information on our servers. All financial data is handled exclusively by PayU's PCI-DSS compliant infrastructure.
Workflow & Data Usage
Users may purchase NFC cards in three tiers — Standard, Professional, and Elite. Professional and Elite plans allow custom design submission before checkout. After delivery, users activate their card, create a digital profile with a custom URL, and share their details with others via NFC taps or QR code scans.
Your data is used solely to deliver and operate these services — we do not sell, rent, or trade your personal information to third parties for marketing purposes.
Sharing of Information
By activating an NFC card and publishing your profile, you acknowledge and consent that your profile information will be shared with any person whose device you tap, and that your profile page may be publicly accessible online via your custom URL.
Cookies & Analytics
We use first-party cookies and analytics tools to improve user experience, monitor platform performance, and understand how our services are used. No third-party advertising cookies are placed on our website. You may disable cookies via your browser settings, though this may affect certain platform features.
Data Security
We implement industry-standard security measures — including encrypted data transmission (HTTPS), access-controlled databases, and regular security reviews — to protect your personal information.
However, no system is completely immune to risk. In the event of a data breach, we will notify affected users as required by applicable law.
Your Rights
Under the Digital Personal Data Protection Act 2023 and applicable Indian law, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your data ("right to be forgotten")
- Withdraw consent for data processing where applicable
- Nominate a representative to exercise rights on your behalf
To exercise any of these rights, contact us at support@letsocial.me. We will respond within 30 days.
Children's Privacy
LetSocial is strictly intended for users aged 18 years and above. We do not knowingly collect personal data from minors. If we discover that a user under 18 has created an account, we will promptly delete all associated data.
Contact Information
For privacy-related questions, data requests, or concerns, reach us through any of the following: